Privacy Policy for DLH Enterprises LLC
Last Updated: June 24, 2026
DLH Enterprises LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our dispatch services, or opt in to receive SMS messages from us.
https://dlhenterprises.org/sms-consent
1. Information We Collect
- Contact Information: Name, email address, phone number, and company name you provide via forms, email, or phone.
- Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies).
- Service Data: Information related to dispatch services, including load details, equipment type, and routing preferences.
2. How We Use Your Information
- To provide and manage our truck dispatch services.
- To respond to your inquiries and send service-related updates.
- To send you SMS messages (only if you have opted in).
- To improve our website and services.
- To comply with legal and regulatory obligations.
3. SMS / Text Messaging Program
When you opt in to receive SMS messages from DLH Enterprises LLC, the following terms apply:
- Program Description: You will receive dispatch updates, load offers, route optimization suggestions, delivery confirmations, alerts (traffic/weather), payment notifications, and occasional surveys.
- Message Frequency: Message frequency varies. You may receive multiple messages per week depending on your dispatch activity.
- Rates: Message and data rates may apply. Please check with your mobile carrier for details.
- Opt-Out (STOP): To stop receiving messages, reply STOP or UNSUBSCRIBE to any message you receive. You will receive a confirmation reply.
- Help (HELP): For help or more information, reply HELP to any message, or contact us at dispatch@dlhenterprises.org or 860-961-9808.
- Privacy: SMS opt-in information will not be shared with any third party or affiliates for marketing purposes.
4. Data Sharing and Disclosure
- No Selling: We do not sell, rent, or trade your personal information to anyone.
- Service Providers: We may share data with trusted third-party vendors (e.g., SMS gateway providers, email platforms) who help us operate our services. They are contractually bound to keep your data secure and use it only for the services they provide to us.
- Legal Compliance: We may disclose information if required by law, court order, or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
- Opt-Out: You may opt out of SMS messages at any time by replying STOP (see Section 3).
- Access and Correction: You may request access to or correction of your personal data by contacting us at dispatch@dlhenterprises.org.
- Data Deletion: You may request that we delete your personal data, subject to any legal or contractual retention requirements.
- Cookie Preferences: You can control or disable cookies through your browser settings.
7. Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you opt out of SMS, we will retain your number only on our suppression list to ensure you are not contacted again.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.
9. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on this page with the "Last Updated" date at the top. We encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
DLH Enterprises LLC
2810 North Church Street, #905182
Wilmington, DE 19803
Email: dispatch@dlhenterprises.org
Phone: 860-961-9808
